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AT&T to offer remote PC repairs without system booting
Posted by Editor in Information Technology on 09 18th, 2009 | no responses
AT&T is upgrading its remote PC repair service that will allow technicians to resolve issues without a customer fully booting a computer, the company said on Thursday.
Technicians from AT&T’s Tech Support 360 service were previously able to remotely fix customers’ PC problems only when the operating system was loaded and a browser session was running, said Ebrahim Keshavarz, vice president of business development at AT&T, during a conference call.
